ARP was formed in 2000 in Jacksonville, Florida as are rebuilder of alternators and starters. The initial focus was auto and light duty applications. In 2002 we expanded into the heavy duty market and in 2006 we pulled completely out of the rebuilding market into the distribution of complete units.
In 2002 began the process of implementing an in house design and building of an online web portal. The web portal has moved thru multiple releases and over time. The utilization of the dynamic web tool along with a current cross reference listing of 1,00,000-line items with over 4,000,000 cross references.
The partner network of over 16 distribution centers to pull and drop ship from has enabled us to service customers domestically and globally. In 2018 we expanded our product offering to Turbos, wire, terminals, supplies and batteries. This expansion started with adding these line items to our counter, parts catalog and into our online portal.
We pride ourselves on our fill rates at over 99% and the utilization of our bar coding system to bring material inbound and double check the checkout process. The material can be shipped via Fedex, LTL or via UPS.
In 2023 the implementation of additional tools to stream line our processes. Salesforce was launched by adding over 5,000 clients to our database. Kennect’s texting service enables our customers to communicate to us inquires and images for identification. Enterprise Quickbooks was added which ties all three product together.
Catalyst to Success” is our in-house CRM program. The program was launched in 2024 to utilize all available IT resources to exceed our customers expectation by providing exceptional services in our business model. Our vendor and customer relationships are the catalyst’s to success!
Buddy Henley is the founder of ARP in 2000. As a graduate of the University of Alabama with a degree in Business. The roots and benchmarking of ARP came from seven years of employment at Ferguson Enterprises.
David Irizarry is a graduate of Northeastern University with a background in Mechanical Engineering, auto parts since 2004, outside sales since 2010. As the sales manager, David is a professional leader responsible for guiding ARPs sales team, developing strategies to meet revenue targets, driving business growth by overseeing the entire sales process, and managing client relationships.
Leslie Maddox brings a unique aspect to our team. As a certified public accountant and former owner of a payroll company, she handles all aspects of our inventory control, accounting, and customer relations through QuickBooks Enterprise.
Patrick Riley is our in-house developer of the web tool. As a former employee of AOL, Pat handles all IT related aspects including the implementation of Smartequip and managing our network.
